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UnitedHealth Group’s Angie Grilliot on Finding Talent, Core Values and the Future Job Market

Thursday, February 2nd, 2012

This month’s interview features one of our new 2011/2012 Board Members, Angie Grilliot. After taking an unpaid internship 16 years ago, Angie has found a fulfilling career helping people find work and developing expertise around compliance.

Angie is also a member of the DirectEmployers Recruitment Regulatory Compliance Committee, Director of Talent Delivery at UnitedHealth Group and a mother of four girls. She masterfully balances her commitments and was kind enough to sit down for a great in-depth conversation about her career, what her team does well, how she benefits from DirectEmployers and the hopes she has for her children.

Nancy: Tell me about how you got to your position at UnitedHealth Group.

Angie: HR was a fairly new program when I was in college. I sought out an internship, which ended up being unpaid at a local hospital in the human resources department. That eventually led to my first job at the same hospital doing administrative duties. After a couple of years, I moved into recruiting position at retirement community. UnitedHealth Group was expanding in Ohio at the time and I got my third job out of college within a 2-year period – now I’ve been there for 16 years.

Nancy: What differentiates UnitedHealth Group’s approach to finding talent?

Angie: Not many people know UnitedHealth Group’s mission is to help people live healthier lives. We need to find people who can really resonate with our mission. It’s not necessarily about finding someone who can work on the benefit services side of the house and pay claims, it’s about that person fitting within that idea that we’re really here to help with a system, a healthcare system as it were, for that purpose and mission.

We’re really looking for candidates who demonstrate 5 core values – performance, integrity, innovation, compassion and relationship development. I feel like our talent acquisition team absolutely demonstrates those values every day in how they treat candidates, how they work with our hiring managers, how they think about innovative ways to find people and how they interact with candidates in a social media space.

Nancy: What do you feel your team does really well?

Angie: First of all, I think our talent acquisition team is best in class. We’ve looked at ways to really build almost an internal search function, especially for our executive-level placements.
Our talent acquisition team is great at developing relationships, building a pipeline of talent and knowing where the talent belongs within the organization. Our recruiters are actually aligned by function as opposed to business segment. The beauty of being functionally aligned is that all of our recruiters can work together to figure out, “If I have an IT professional, what part of the organization really has the need?” There are many ways candidates can interact with our recruiters. Even on the very front end of the process through recruiter chat and social media, we look at the candidate as our customer. I think a lot of recruitment teams look at the hiring manager as their primary customer. And of course, we have both, but the candidate is a key customer too and could be a current customer of our business or will be in the future, so we really have to think about our interactions.

Nancy: What would you say are some of the key benefits of DirectEmployers that you and your team utilize on a regular basis or that you find the most valuable?

Angie: Initially our partnership with DirectEmployers was really about finding a solution to post all of our jobs with the state job services. That’s been wonderful and we’ve been able to meet our compliance needs. Last year was my first DirectEmployers Conference and I was so pleasantly surprised on the networking ability, to find people in other companies who do similar roles as myself. It’s not like I don’t have other ways to network with people, but I was just surprised at the level of people who are focused on compliance within a recruiting function and the number of people from a staff perspective who are really focused on some of those diversity initiatives.

With the veterans outreach for example, it’s not just about “Oh, how many job boards can we make sure your jobs are going to,” but rather “How do we build partnerships and testify on Capitol Hill to make sure that we’re really shaping the future of policy as a representative of the employers?” For UnitedHealth Group we’ve seen value in getting our voice heard through an association, without needing to do that work internally ourselves.

We’re just now starting to get into the idea of the .jobs and are we going to put together some microsites.

Recognition

Check out some of UnitedHealth Group’s rankings and awards:

  • Earned a top rating of 100 percent three years straight on the Corporate Equality Index from the Human Rights Campaign Foundation
  • Ranked #1 for “Innovation in the Insurance and Managed Care” category on Fortune Magazine’s 2011 list of the World’s Most Admired Companies

Nancy: Given your role professionally and as a mother, what are your hopes for your girls in terms of the job market and how they’ll progress as they enter into their careers?

Angie: I think about a lot of different things. First of all because I have four girls, I’m amazed at the world of work difference now. During the 2008 election for example, I found it fascinating that none of my kids were surprised that an African American and female candidate were going head to head in the primary. For them it was just normal and it made me reflect on the progress we’ve made as a country. And I think a lot of credit can be given to human resource professionals out there who have helped drive that idea of diversity in the workplace. That gives me a lot of hope that there’s not going to be a glass ceiling, or that phrase is won’t even exist in their vocabulary as they are going through college.

Thank you so much Angie for taking your valuable time to share with us. You can also catch Angie sharing some wise words for job seekers in the following video made for the Social Jobs Partnership: http://vimeo.com/33534439.

DirectEmployers Receives Recognition from the State of Arkansas

Wednesday, February 1st, 2012

Through our relationship with the National Association of State Workforce Agencies (NASWA), DirectEmployers continues to develop outstanding partnerships with state workforce agencies.

Recently our efforts, and particularly efforts of DirectEmployers staff member Christy Merriman, were cited in a letter from Arlee Williams, Director of the Department of Workforce Services of the State of Arkansas.

As a result of our efforts and technology, their database of job openings has increased from an average of 1,300 to consistently over 10,000 each day in the past five years!

I am very proud to share the full letter from Arkansas below, and personally thank all of our hard working individuals here and at NASWA for making these results possible.


(Click image to see full size PDF)

Committee on Education and the Workforce Requests More Information from OFCCP on the NPRM Regarding Individuals with Disabilities

Wednesday, February 1st, 2012

The Committee on Education and the Workforce recently submitted a letter to Secretary of Labor, Hilda Solis, requesting additional information around the Office of Federal Contract Compliance Programs’ (OFCCP) December 9, 2011 Notice of Proposed Rulemaking (NPRM) regarding individuals with disabilities.

The letter questions the legal authority permitting the OFCCP to establish a numerical hiring standard as well as concern with instituting a quota. In addition, the Committee goes on to express concern over the NPRM asking job applicants to self-identify as disabled – this conflicts with the statutory language of the Americans with Disabilities Act (ADA). This also means relying on accurate self-identification and disclosure during the application process, which, as the letter states, “…has the potential to create more problems than solutions.”

Lastly, the Committee voices concern about the paperwork and recordkeeping that would be required. The letter references a President Obama comment that, “sometimes rules and regulations have gotten out of balance, placing unreasonable burdens on business–burdens that have stifled innovation and have had a chilling effect on growth and jobs.”

The letter ends with several inquiries and asks the OFCCP to respond no later than February 10, 2012. In addition, a request was made to extend the NPRM’s comment period by 90 days from the current closing date of February 7, 2012.

View the letter and let us know what you think. What concerns do you have or share with the Committee on Education and the Workforce?

DirectEmployers Association is working diligently to stay on top of this ongoing discussion and will continue to provide helpful resources through webinars coupled with updates and a blog series in the Pipeline (online Member community). Members interested in submitting comments to the OFCCP and learning more about the NPRM and Section 503 can contact Julie Cook at JCook@DirectEmployers.org.

Honored for Commitment to Military Spouses and Veterans Seeking Employment

Wednesday, February 1st, 2012

DirectEmployers Association’s Executive Director Honored for Dedication to Helping Military Families and Veterans Reenter the Workforce

INDIANAPOLIS, February 1, 2012 /PRNewswire-USNewswire/ — Now, more than ever, it’s important to recognize those who have assisted the growing number of military spouses and veterans alike transition back into the civilian workforce. Bill Warren, Executive Director of DirectEmployers Association, was honored for just that.

In a ceremony held at the Pentagon, the Military Spouse Corporate Career Network (MSCCN) presented Warren with The Military to Civilian Jobs Network Alliance Award. Deborah Kloeppel, President and CEO of MSCCN states, “We are pleased to honor Mr. Warren for his valuable contribution in helping members and spouses of the National Guard and Reserve Families reenter the workforce after these individuals have selflessly served their country.”

The MSCCN and DirectEmployers Association created a partnership in August of 2010 due to the mutual respect for helping both spouses of service men and veterans reenter the workforce. DirectEmployers Association provides access to over 900,000 vetted jobs at no cost to the largest job bank for military spouses in the country at US.jobs.

As a former U.S. Army veteran, Warren and DirectEmployers Association understand the need for an organization like MSCCN that provide job-readiness services to transitioning military, related families, and their caregivers. Warren accepted the award with gratitude saying, “Military spouses and returning service members bring unique skills and experience to the civilian workforce. They have learned to work side by side with individuals regardless of race, gender, geographic origin, 
ethnic background, religion and economic status. They
have the sensitivity to cooperate with many different types of individuals providing employers a competitive advantage globally.”

About Military Spouse Corporate Career Network

The Military Spouse Corporate Career Network is a nonprofit organization that focuses on furthering employment opportunities for military spouses, transitioning military, veterans, war wounded, and caregivers of war wounded. The MSCCN is located all across the country near military bases helping servicemen and their spouses find employment after duty.

About DirectEmployers Association

DirectEmployers Association is a nonprofit HR consortium of leading global employers formed to improve labor market efficiency through the sharing of best practices, research and the development of technology. .JOBS Career Microsites are one of the many technologies that DirectEmployers Association provides to member employers. For more information on DirectEmployers Association, visit http://directemployers.org.

MEDIA CONTACT: Nancy Holland, Vice President of Marketing, DirectEmployers Association, +1-317-874-9022, nancy@directemployers.org

New DirectEmployers Team Member to Lead National Disability & Employment Initiative

Wednesday, January 25th, 2012

DirectEmployers Association (DE) would like to formally welcome to the staff, Julie Cook, Operations Manager for the National Labor Exchange (NLX). To many of you, Julie is no stranger. She has actively been working with the Business Development team for the last year to assist in developing what is now taking shape as a national disability and employment initiative for DE Member companies.

Over the next 12-18 months, Julie will be writing a series of blog posts with the intent of helping the compliance, recruiting and human resource professionals in your organization better understand integration of individuals with disabilities into the workplace, creating inclusive environments, building internal capacity, and sourcing prospective candidates in your organization. Her first post, “NPRM for 503: Ready, Set, Go?” is now available in the Pipeline.

Julie comes to us with a diverse background in both the private and public sectors. She has a BA in Political Science from Indiana University and is currently seeking her Master’s in Public Administration from Indiana State University. Julie started her professional career in financial services, obtaining her Series 7 and 63, where she provided portfolio consultation and sales services, business development and SEC compliance oversight. She also has an additional 5 years’ experience in retail management and has insight into the struggles that many companies encounter in the day to day balancing of business and personnel needs.

She entered public employment in the Indiana Office of Medicaid Policy and Planning (OMPP). There, Julie worked on a variety of initiatives, including policy review and implementation process development, provided communications, oversight of all Freedom of Information Act (FOIA) policies and procedures, and creation of the internal governance manual utilized by OMPP staff.

Ultimately, Julie found her passion when she took over direction of a federally funded grant, known as the Medicaid Infrastructure Grant (MIG). The MIG was created with the goal of creating infrastructure that removes barriers and increases opportunities to employment for individuals with all types of disabilities. In 2010, she moved from OMPP to the Bureau of Rehabilitation Services (BRS) and worked with the state Vocational Rehabilitation (VR) program to further the goals of the MIG in Indiana.
Through the MIG, Julie with the BRS and MIG leadership was able to create a five year strategic plan for the state of Indiana to further the goal of increasing employment outcomes for individuals with disabilities. The plan focused on four strategic areas in Indiana where the MIG could create actual impact to systems; one of those goals was better engaging the business community in the hiring and advancing of individuals with disabilities in their employment ranks. The MIG supports many business related activities including the Business Leadership Network (BLN), Project Search, and Corporate Development, including a strong relationship with the regional Department of Labor (DOL) staff.

Through this relationship with the DOL, DE was introduced to Julie and decided to bring her on staff to lead both the next generation of the National Labor Exchange, now under us.jobs, and work with Member companies to identify needs, solutions and resources in implementing the proposed changes to Section 503.

Career Microsites Changing How Job Seekers Find Employers

Wednesday, January 25th, 2012

Over 400 of the Fortune 500 Have Launched Career Microsites on the Intuitive .JOBS Internet Top Level Domain

INDIANAPOLIS, Jan. 25, 2012 /PRNewswire-USNewswire/ — Large employers are increasingly turning to career microsites to advertise job openings. Over 400 of the Fortune 500 have launched .JOBS Career Microsites, according to DirectEmployers Association, the leading providers of over 1,000 career microsites. Career microsites are highly specialized sites that allow an employer to list jobs targeting specific job seeker searches. Each month, job seekers perform over 200 million searches for jobs using search engines like Google and Bing.

“.JOBS Career Microsites enhance employer recruitment strategies,” according to DirectEmployers’ Executive Director, Bill Warren. “Microsites are more cost effective, put the employer back in control of the hiring process, and allow employers to compete for search position on Google and Bing.” The result is that job seekers can search, click on a result, and apply for the job directly on the employer’s own online application. If the job does not fit, career microsites make it easy for the job seeker to browse or search for a better match.

“Change is the rule for career microsites,” said Warren. “Between changing employer needs, technology innovation and increased government regulation there is need for constant change.” Warren points out, “just in the last year we’ve added veteran specific job search features, a very powerful search engine, and numerous enhancements to make our .JOBS Career Microsites more efficient.”

Early returns show the strategy to be working. In January, Google indexed over 1.5 million web pages for the career microsites created and hosted by DirectEmployers Association. “When doing a highly targeted search on Google for ‘IHG Chef Jobs’ the http://ihg-chef.jobs/ microsite is within the desirable top results,” continues Warren. “Job seekers are then directed to the IHG microsite that displays these jobs.”

Francene Taylor, Director, Resourcing – Americas for IHG also goes straight to the point: “In the six months following implementing our .JOBS Career Microsite strategy, we increased hires by 60% referred by free search engines.”

Companies like AT&T, IBM, Newell Rubbermaid and IHG all have implemented their own highly targeted .JOBS Career Microsites. According to a DirectEmployers Association case study, AT&T has over 70 different career microsites producing thousands of indexed web pages. Each site targets specific job seekers resulting in more highly qualified job applicants.

About DirectEmployers Association
DirectEmployers Association is a nonprofit HR consortium of leading global employers formed to improve labor market efficiency through the sharing of best practices, research and the development of technology. .JOBS Career Microsites are one of the many technologies that DirectEmployers Association makes available to members. For more information on DirectEmployers Association, visit http://directemployers.org.

SOURCE DirectEmployers Association

US.jobs Connects Job Seekers to 90,000 Employers

Wednesday, January 18th, 2012

DirectEmployers Association and The National Association of State Workforce Agencies partner to launch a new National Labor Exchange website using the intuitive .jobs Internet domain.

Indianapolis, IN, January 18, 2012 — DirectEmployers Association in partnership with The National Association of State Workforce Agencies (NASWA) today announced the transition of the National Labor Exchange from www.JobCentral.com to the appropriately named www.US.jobs. The National Labor Exchange gives job seekers direct access to hundreds of thousands of jobs from companies like Hilton Worldwide, IBM, ConocoPhilips, Newell Rubbermaid, AT&T and over 90,000 other large and small organizations.

All listings on the National Labor Exchange site connect job seekers directly to the employer listing the job. New employment opportunities are added daily with special emphasis placed on veterans, people with disabilities, diversity, and green jobs. Only jobs from legitimate employers can be listed on the National Labor Exchange, therefore, fake job listings or non-employment business opportunities are not allowed on US.jobs.

“State workforce agencies are a critical component in today’s economy because they represent jobs from thousands of small companies that are not found anywhere else on the Internet,” states Chad Sowash, Vice President of DirectEmployers Association.

The move to www.US.jobs is a natural fit in more ways than one. First, it is short, memorable, and describes exactly what the site is, a national database of jobs. Second, the .JOBS extension works much like .EDU or .GOV, a restricted zone where not just anyone can set up shop thus adding to the trust factor that embodies the National Labor Exchange. With nearly every state now participating, the timing for this transition is perfect.

“Since October 2001, DirectEmployers Association has been committed to making the connection between employers and job seekers more efficient, quicker and easier, and US.jobs is the next big step,” stated Rodney Moses, VP of Global Recruitment, Hilton Worldwide and DirectEmployers Board President.

According to Moses, “US.jobs is the pilot for an international roll-out. Understanding how the platform performs and interlinks with states will help us in our future expansion on a global scale. DirectEmployers Association members represent many global organizations and it is important to take our successes from US.jobs and share them across the international workplace.”

About DirectEmployers Association

DirectEmployers Association is a nonprofit HR consortium of leading global employers formed to improve labor market efficiency through the sharing of best practices, research and the development of technology. National Labor Exchange and US.jobs are just two of the many programs designed to help the best employers in the world reach the largest, most diverse pool of quality job seekers worldwide. For more information, visit www.directemployers.org.

About The National Association of State Workforce Agencies (NASWA)

The National Association of State Workforce Agencies (NASWA) is an organization of state administrators of unemployment insurance laws, employment services, training programs, employment statistics and labor market information and other programs and services provided through the publicly-funded state workforce system. For more information, visit www.naswa.org.

MEDIA CONTACT: Nancy Holland, Vice President of Marketing, DirectEmployers Association, +1-317-874-9022, nancy@directemployers.org

What Do President Obama, Jon Bon Jovi and DirectEmployers have in Common?

Wednesday, January 18th, 2012

Simone Murray, VP – Member Services and several Members attended the announcement of the Summer Jobs+ initiative at the White House. She kindly agreed to write a guest blog post to share her incredible experience.

We all support Summer Jobs+


DirectEmployers Members at Summer Jobs+ Announcement

Members regroup for a photo at the White House. From left to right: Kelsey White - The SI Organization, Simone Murray - DirectEmployers Association, Eric Airola - J.B. Hunt Transport, Jason Capili - PwC US, Rebel Johnson - Camber Corporation, Brian Jensen - McGraw-Hill, Rich Skelnik - General Dynamics C4 Systems, David Bartlett -CenturyLink (not pictured)

DirectEmployers Association and several of our Members had a unique opportunity to be a part of the Summer Jobs Plus Summit held at the White House last week. The experience still seems so surreal. We had the privilege of being in the same room with the President of the United States… someone pinch me! How did we even get this incredible opportunity, not to mention many of our previous ones like the Social Job Partnership with Facebook, USDOL, the National Association of Colleges and Employers (NACE) and the National Association of State Workforce Agencies (NASWA)?

It boils down to relationships and follow-through. Over the last 10 years we have mushroomed into an Association with 45+ employees, yet we have over 600 + Fortune 1000, Fortune 500 companies who view us as true partners because we value the need for impactful relationships and actually making things happen. Our rapport with Bob Simoneau, Deputy Executive Director and Workforce Development Director at NASWA, led to a connection to Jane Oates, Assistant Secretary of the Employment and Training Administration at the U.S. Department of Labor. Jane reached out to us last year regarding the Summer Jobs program and we immediately took action and helped spread the word and committed ourselves to hiring youth for summer jobs.

President Obama surprises guests with his appearance and speaks about the importance of the Summer Jobs+ initiative. Pardon the shaky video and audio - I had to hurry and capture the speech on my cell phone!

The purpose of the January 5th event at the White House was an outreach by the DOL to businesses, non-profits, and government to work together to provide pathways to employment for low-income and disconnected youth in the summer of 2012. The President, who spoke for about 11 wonderful minutes, proposed $1.5 billion for high-impact summer jobs and year-round employment for low-income youth ages 16-24 in the American Jobs Act as part of the Pathways Back to Work fund. How will this happen without government funding? The only suitable way to have sustainable success with such a Big Hairy Audacious Goal (BHAG), as one of my favorite authors Jim Collins would say, is by businesses, government and non-profits joining together to formulate a dynamic relationship that will have the greatest impact on our youth today.

DirectEmployers&theWhiteHouse8

   My photo with Jon Bon Jovi at the White House.

Yes, it was impressive and historic for me to see the first African American President of the United States and never mind me also taking a few star struck pictures with rocker Jon Bon Jovi. Yet as I sat through the presentations and listened intensely to the young people on the panel who have had a second or a first chance of success through summer internships, I imagined the possibilities of us as an association making a difference of our own. What relationships can we start building and with whom? One young lady shared her experience during the panel discussion moderated by Secretary Arne Duncan and Ben Jealous, CEO NAACP. Her internship at a cancer center programmed in her two underrated words that has stayed with her until this day – “good job.” How did this young lady who was disconnected from the core of today’s society education and employment get to now be a first year student at Penn State University – because someone gave her a chance.

How can we as professionals help young people by encouraging them with simple yet profound words such as “good job?” I came back from the summit and challenged my boss Bill Warren to take on the commitment plus challenge. Yes, we have committed to hiring five youths for the upcoming summer. In addition, how can we as an Association help to foster and nurture the youth around us? I have resolved to take the first step – formulating relationships.

View the full press release for more information.

Background Investigations in the Employment Process – Part II

Tuesday, January 10th, 2012

As I mentioned in Part I of this topic, an employer’s decision to implement a background investigation program is certainly no small undertaking. It is important to first research and understand the relevant laws regarding the use of background investigations in the employment process, which I reviewed in Part I as well. I thought it would also be helpful to provide a list of tasks that employers may wish to consider when creating a background investigation (BI) policy and program:

  • Develop a formal policy covering the intent and guidelines of the BI program, including a definition of the search elements (see Part I) that are part of an investigation, and whether the BI will be conducted on a post-offer or a pre-employment basis. Most employers conduct BI checks on a post-offer basis to limit adverse impact and to reduce expenses.
  • Determine the search elements by job category or position to include in each background investigation. Ensure the search elements you check for each job title are job-related and consistent with a business necessity. For example, a policy that disallows hiring individuals with convictions in the last 10 years related to theft for an accounting or bookkeeping position may be relevant, but conducting a credit check for a mechanic who doesn’t deal with customers directly or handles money may not be appropriate.
  • Include in your policy a statement concerning the use of social media in conducting background checks. Employers should seek legal advice regarding privacy restrictions and limitations on the use of social media for BI purposes.
  • When developing your policy, remember the EEOC issued guidelines as criteria for how and when employers may use the results of a criminal background check to deny employment. The employer must consider:
  1. The nature and gravity of the offense
  2. The amount of time that has passed since the conviction and/or completion of the sentence
  3. The nature of the job held or sought

For criminal BI checks, employers will also want to determine whether to check felony and/or misdemeanor conviction records, determine how far back to check, and develop guidelines for “crimes of concern” to appropriately and consistently consider job-related circumstances of a conviction, such as revocation of a job offer.

  • Determine the policy for internally promoted or transferred employees and whether they are subject to additional background checks depending on the position for which they are promoted or transferred into.
  • Revise the employment application to capture all the data necessary to complete a thorough investigation and to obtain an applicant’s written consent to obtain the consumer report(s). Consumer reports used to evaluate an applicant’s eligibility for prospective employment fall under the provisions of the FCRA (see Part I). The online and/or paper application is one way employers may choose to obtain the applicant’s written consent to conduct a BI check. Employers must also pre-notify the applicant, in writing, regarding the company’s intent to conduct a background investigation, including a statement of the applicant’s rights under the FCRA. To meet the pre-notification requirements, a separate disclosure notice should be created and provided to the applicant to inform him/her that a consumer report may be obtained for employment purposes.
  • Develop a process and related notices to comply with the FCRA’s post-notification requirements. For example, if an applicant is denied employment based on an unfavorable investigative report, the employer will need to notify the applicant of that fact and provide him/her with the reporting agency’s name and address to obtain a free copy of the consumer report.
  • Determine the review and escalation process for reported discrepancies and identify who in the company will have final authority for a “hire” or “no hire” decision.
  • Develop training for HR employees and hiring managers to include a BI policy review and related laws, orientation to categories and nature of various crimes, how to instruct applicants to complete the application, what questions to ask in the interview, documentation and record-retention guidelines, etc.

I hope this helps, but remember that the information provided herein is no way intended as a substitute for the legal advice and counsel of your attorney or other professional. Please don’t hesitate to reach out if I can be of further assistance.

The White House Announces Federal and Private Sector Commitments to Provide Employment Opportunities for Nearly 180,000 Youth

Thursday, January 5th, 2012

Below is an official press release from The White House sent January 5, 2012 regarding the Summer Jobs+ initiative. Last year, DirectEmployers Association and many of its Members participated in this vital program for employing America’s young people facing record unemployment. View original release.

We Can’t Wait: The White House Announces Federal and Private Sector Commitments to Provide Employment Opportunities for Nearly 180,000 Youth

Today, the White House announced Summer Jobs+, a new call to action for businesses, non-profits, and government to work together to provide pathways to employment for low-income and disconnected youth in the summer of 2012. The President proposed $1.5 billion for high-impact summer jobs and year-round employment for low-income youth ages 16-24 in the American Jobs Act as part of the Pathways Back to Work fund. When Congress failed to act, the Federal government and private sector came together to commit to creating nearly 180,000 employment opportunities for low-income youth in the summer of 2012, with a goal of reaching 250,000 employment opportunities by the start of summer, at least 100,000 of which will be placements in paid jobs and internships. Today’s announcement is the latest in a series of executive actions the Obama Administration is taking to strengthen the economy and move the country forward because we can’t wait for Congress to act.

“America’s young people face record unemployment, and we need to do everything we can to make sure they’ve got the opportunity to earn the skills and a work ethic that come with a job. It’s important for their future, and for America’s. That’s why I proposed a summer jobs program for youth in the American Jobs Act – a plan that Congress failed to pass. America’s youth can’t wait for Congress to act. This is an all-hands-on-deck moment. That’s why today, we’re launching Summer Jobs+, a joint initiative that challenges business leaders and communities to join my Administration in providing hundreds of thousands of summer jobs for America’s youth,” said President Obama.

“While young people who are currently disconnected from school or work are not contributing to our economy, we see these young people as ‘Opportunity Youth’ – because of the untapped potential they bring to the Nation. Today, the White House challenged all sectors to go all-in and work together in creating pathways to youth employment. Summer jobs are an important step – and to stay on the path to success, Opportunity Youth need social supports and access to relevant education, mentoring and training. This spring, the White House Council for Community Solutions will participate in community discussions nationwide to learn from best efforts by youth, families, government, business, educators, and nonprofits to connect young people to meaningful career opportunities,” said Patty Stonesifer, Chair of the White House Council for Community Solutions (WHCCS).

The Administration also announced its intention to launch, within 60 days, the Summer Jobs+ Bank, a one-stop search tool for youth to access postings for any participating employers seeking to reach them where they are online. The search tool builds upon an open standard, the JobPosting schema endorsed by schema.org in November, 2011 in support of the Veterans Jobs Bank,and will include technical and promotional support by Google, Internships.com, AfterCollege, LinkedIn and Facebook. Today the Corporation for National and Community Service released a new toolkit created in collaboration with the WHCCS and employers to support businesses and communities in their efforts to help young people become productive citizens and connect to greater opportunities, both of which are critical for the long-term strength and competiveness of the Nation.

Today’s announcements build on previous commitments from the Obama Administration to support summer youth employment. In 2009 and 2010, communities across the country used Recovery Act funds to directly support summer work opportunities for over 367,000 young people. In the summer of 2011, the Department of Labor brought together private sector commitments to employ over 80,000 youth.

A new analysis released today by the WHCCS showed that in 2011 alone, taxpayers shouldered more than $93 billion in direct costs and lost tax revenue to support young adults disconnected from school and work. Over the lifetime of these young people, taxpayers will assume a $1.6 trillion burden to meet the increased needs and lost revenue from this group. Read the full analysis here.

Businesses, non-profits and government can accept the President’s call-to-action by directly hiring youth as well as providing corporate mentorship experiences, internship, and other opportunities that connect young people to jobs. The three key ways organizations can engage are:

  • Learn and Earn: Provide youth jobs for the summer of 2012 in the form of paid internships and/or permanent positions that provide on-the-job training. Of the roughly 180,000 job commitments announced today more than 70,000 are Learn and Earn commitments
  • Life Skills: Provide youth work-related soft skills, such as communication, time management and teamwork, through coursework and/or experience. This includes resume writing or interview workshops and mentorship programs.
  • Work Skills: Provide youth insight into the world of work to prepare for employment. This includes job shadow days and internships. More information about this initiative can be found at dol.gov/summerjobs

As the nation continues to recover from the deepest recession since the Great Depression, American youth are struggling to get the work experience they need for jobs of the future. According to the Department of Labor’s Bureau of Labor Statistics (Current Population Survey):

  • 48.8 percent of youth between the ages of 16-24 were employed in July, the month when youth employment usually peaks. This is significantly lower than the 59.2 percent of youth who were employed five years ago and 63.3 percent of youth who were employed 10 years ago.
  • Minority youth had an especially difficult time finding employment this past summer. Only 34.6 percent of African American youth and 42.9 percent of Hispanic youth had a job this past July.

In addition to the organizations making commitments for the summer of 2012, the Department of Labor will honor UPS, We Are Golf, Wells Fargo, and Jamba Juice for their strong participation in their 2011 summer jobs effort and the Corporation for National and Community Service will honor Bank of America, State Street, Viacom, Deloitte, and JP Morgan for their leadership in corporate mentoring over the past year.

Commitments Announced Include:

The American Association of People with Disabilities (AAPD) is committed to improving employment outcomes for the many people with disabilities who are ready, willing, and able to work. The AAPD Summer Internship Program will provide 30 young people with disabilities the opportunity to engage in ten weeks of public service through paid internships on Capitol Hill, in federal agencies, nonprofits, and for-profit businesses.

AT&T is committed to providing nearly 350 summer jobs in 2012 through a variety of summer job initiatives. These opportunities help students, from high school to recent college graduates, develop skills and gain insight while preparing them to more successfully enter the job market. Examples of AT&T summer opportunities for college students include leadership development internships on the fields on finance, retail, IT and engineering, as well as participation in college internship initiatives with the Thurgood Marshall College Fund and the Dr. Emmett J. Conrad Leadership Program. In addition to these unique opportunities, AT&T will also provide high school students the opportunity to experience the world of work through the Mayor’s Interns Fellows Program in Newark, NJ. Also in 2012, AT&T will reach their initial goal of providing 100,000 high school students the opportunity to learn more about career options and what it takes to be successful in today’s workforce through the AT&T/JA Worldwide Job Shadow Initiative.

Bank of America, as part of its broader three-year $50 million goal to support education and workforce development opportunities for underserved populations, will continue to invest significantly in youth and young adults in 2012, including 1,500 paid internships at the company and local nonprofits as well as job placement programs, in conjunction with more than 80,000 hours from employee volunteers. Recognizing the value of mentoring to help make opportunities possible for young people, Bank of America served as the primary sponsor of the National Mentoring Partnership’s 2011 National Mentoring Summit, at which the Corporate Mentoring Challenge was launched. In 2011, Bank of America invested more than $15 million, and its employees volunteered more than 75,000 hours to help youth and young adults attain life and work skills to propel them towards long-term success.

Baxter International Inc. pledges to support Summer Jobs+ by expanding their education initiative, Science@Work. As an extension of Science@Work – a multiyear commitment to support teacher training and student development in healthcare and biotechnology through a partnership with Chicago Public Schools – Baxter will reach 300-500 students. These students will participate in a variety of programs: the Career Training Program, in which Baxter professionals will assist students with career planning, soft skill development and interviewing skills; the 2012 Summer Job Shadowing program, in which students will participate in a unique shadowing experience with young Baxter professionals; and through Science @Work Community of Support, in which students will participate in an on-going relationship management program that provides counsel and professional support during college careers.

Bender Consulting Services, Inc. is committed to investing in youth who are living with disabilities, to support the development of life and work skills required by private and public sector employers. Partnering with local high-schools in Pittsburgh, PA and Newark, DE, Bender Consulting, through the year-long Bender Leadership Academy Program will train 60 high-school students with disabilities, many who are low-income, about how to be successful in the world of work. Four students who complete this program will work on a short-term paid summer internship in Bender Consulting’s offices in Pittsburgh, PA. Bender Consulting will also provide two to four, 12 week summer HR internships to low income youth, including youth with disabilities.

The Camber Corporation provides young people with real-life work experience, opportunities to enhance their professional skillsets, and mentorship from their qualified employees during paid internships. In 2011, 25% of their graduated interns were hired as full-time Camber employees to serve in the areas of accounting, engineering, and human resources. In 2012, Camber plans to offer 8 internship opportunities.

CenturyLink has had summer internship programs for more than 25 years and looks forward to participating in Summer Jobs+ in 2012. CenturyLink believes that one of its strengths is the diversity of its people, and they are committed to fostering diversity among the 50 summer jobs they will hire this year.

The Corporation for National and Community Service (CNCS) has made a commitment to provide approximately 4,000 disadvantaged youth with national service opportunities through AmeriCorps programs operating in the summer of 2012. The AmeriCorps VISTA Summer Associate Program, funded in part through private sector commitments, will place youth in communities across the country to address poverty and hunger. In addition, AmeriCorps State and National programs will engage youth in education and conservation projects, and the AmeriCorps NCCC Summer of Service program is designed to introduce teenagers, especially those from disadvantaged circumstances, to national service and to foster in them such values as teamwork, responsibility, and the ethic of serving one’s community. These stipended service opportunities train youth in the life and work skills, such as teamwork, problem solving, and leadership, that are critical for success in the labor market, while engaging in activities that tackle tough societal challenges.

CVS Caremark is committing to hire over 20,000 youth between the ages of 16 and 24 in 2012. Many of the new employees will occupy part-time and full-time positions such as pharmacy service associates, technicians, cashiers and interns in a variety of corporate functions.

Deloitte helps American high school students prepare for college and careers through its Their Future Is Our Future program. As part of this program, 500,000 students have experienced the Life Inc. career exploration curriculum and Deloitte is committed to serve tens of thousands of students in 2012. Through a series of lessons, self-discovery techniques, and virtual role models tailored for youth in middle and high school, Life, Inc. introduces students to various career possibilities and helps them determine what kind of educational experiences they will need in order to pursue them. The program includes a website, career guide, teacher’s guide and student journal, which features seven lessons that are delivered by teachers in schools and after school youth programs. Additionally, through deep relationships with national nonprofits that lead on education including MENTOR, United Way, College Summit and City Year, Deloitte contributes cash, pro bono service and the time of one-on-one mentors to help young people pursue the education and skills they need to succeed in the 21st century.

The Department of Agriculture has made a commitment to provide approximately 7,100 youth with the opportunity to gain valuable work experience during the summer of 2012 by working with various USDA Mission Areas and Agencies throughout the country. The USDA provides leadership on food, agriculture, natural resources, and related issues based on sounds public policy, the best available science, and efficient management. USDA is committed to forming a pipeline of talented youth who will be our future leaders by giving them the opportunity for hands-on work experience in a variety of science, technology, engineering, math, administrative, management, agribusiness and industry positions.

The Department of Health and Human Services (HHS) will commit to supporting 324 summer jobs for low-income youth in 2012. HHS offices will be supporting paid summer jobs as well as other employment enhancement opportunities. The Office of Human Resources’ Strategic Programs Division (SPD) will host at least two classes in the “Life Skills” pathway to support 120 youth. These classes will have up to 50 participants each and will focus on work-related soft skills, such as communication, time management, and teamwork. Additionally, SPD will allow for 20 students to participate in the “Work Skills” pathway. These 20 students will shadow SPD employees for the day to offer insight into the federal workplace and to prepare them for employment.

The Department of the Interior has committed to providing approximately 12,000 young Americans with work opportunities in the summer of 2012 on public lands, tribal lands, national parks, wildlife refuges, and environmental restoration projects nationwide. Interior has increased the number of summer job opportunities it offers for young people under the Obama administration by 30 percent – helping more people from all walks of life to enjoy the great outdoors, and to pursue work opportunities and careers in the stewardship of America’s natural, cultural, and historic resources as part of the President’s America’s Great Outdoors initiative.

The DirectEmployers Association is a nonprofit HR consortium of leading global employers formed to improve labor market efficiency through the sharing of best practices, research and the development of technology. They are committed to hiring 5 youths this summer in the Indianapolis area to provide opportunities to learn the skills needed to be successful in the workforce as well as to encourage and motivate them to continue with their education.

Discovery Communications provides multiple avenues for young people to discover a summer job and a lasting career. Through the Discover Your Skills campaign youth can learn about exciting career opportunities in skilled trades and critical growth areas like manufacturing, health care, energy, technology, construction and other industries. A partnership with Montgomery College provides community college students with the skills they need to take advantage of available job opportunities. In addition, Discovery’s robust internship program will provide nearly 300 college students career opportunities in a variety of fields in 2012.

Easter Seals will be working to create summer opportunities for three young people with disabilities and will be disseminating information about the Summer Jobs+ initiative throughout their nationwide network of affiliates. These positions will be in the “learn and earn” category of the initiative. While working for Easter Seals, young people will have the opportunity to learn various aspects of nonprofit management including marketing and corporate relations, public policy, program management, development and more.

Expeditors, through its Opportunity Knocks program, recruits and supports disconnected youth so they can get training in a professional environment that can be leveraged for future success. Since starting the program in 2008, Expeditors has helped 25 disconnected youth in six offices throughout the United States and is committed to adding 75 positions in another twenty offices in 2012 to bring the total participation to 100 youth.

Gap Inc. is supporting 80,000 youth in 2012 through a variety of programs, which include connecting youth to employment through the development of relevant life skills and work ready skills, as well as providing on-the-job training through learn and earn experiences.

General Dynamics C4 Systems is committed to hiring 40 young people during the summer of 2012 and is partnering with Sentinels of Freedom, Wounded Warriors, Diversity Careers, SWE, SHPE, NSBE and WOC to support hiring needs nationwide.

Goodwill Industries International is proud to be one of the first organizations to support the Summer Jobs+ program. Through Goodwill’s unique social enterprise business model, it creates employment and job training. This year, the organization will expand services for youth at the beginning their careers. Goodwill is committed to hiring 1,200 youth ages 16 to 24, provide more than 3,200 youth with life skills services and over 2,300 with work skills services. Almost 2,000 youth will be engaged in learn and earn services. Thousands more youth will be provided virtual career mentoring and exploration services.

H-E-B has committed to expand their summer jobs program by 19 percent. In the summer of 2012, 5,171 16-24 year olds will be hired to work at H-E-B.

J.B. Hunt Transport is focused on providing opportunities for young people to experience a professional working environment, particularly those in the Hispanic community in Arkansas. Through a partnership with ALPFA, the company reaches out to local high school students and helps raise awareness of opportunities in business, and provides mentors for college students. For 2012, J.B. Hunt is increasing the number of summer positions at headquarters to 20, and expanding college internships at our field locations throughout the United States.

Jamba Juice has made a significant commitment to training and hiring young people and will pledge to hire at least 2,500 youth in the summer of 2012. Jamba Juice has a successful summer in 2011 when the company hired nearly 2,700 youth for summer work — 200 more than their pledge made as part of the “Summer Jobs USA: Make a Commitment” initiative. Additionally, Jamba Juice also recently launched a new internship program for Job Corps students.

JPMorgan Chase has been a leader in supporting “Learn and Earn” and “career and skill development” programs in cities all across the country for decades. During the 2011 Corporate Mentoring Challenge, JPMorgan Chase was inspired to step up in a leadership role – by funding and launching the Illinois Mentoring Partnership, introducing other potential funders and connecting non-profit organizations, who deliver the programs. In Chicago, JPMorgan Chase also has supported, since its creation 20 years ago, After School Matters, a program that helps teens discover and nurture their talents and aspirations for future successes. The bank’s support in 2012 will provide 1,300 teens with hands-on, project-based programs to learn about rewarding careers and to help develop marketable job skills.

LinkedIn has committed to offer 200 internships in the summer of 2012. Additionally, LinkedIn is committed to adopting the JobPosting schema and letting any company post their summer internship jobs (or entry level jobs) on the LinkedIn website at no cost.

ManpowerGroup is proud to support summer jobs through a direct commitment of 20 jobs at our global headquarters in Milwaukee, Wisconsin and at Manpower branch offices across the nation. Through its work with local Workforce Investment Boards and One-Stop Career Centers, Manpower supports employment opportunities for thousands of people touched by the public workforce system.

Operation HOPE, as part of the Gallup-HOPE Index Cities Initiative, commits to secure 20 businesses and place 500 youth through youth business internships, mentorships, shadow days or actual small business or entrepreneurship start-ups. Through the Gallup-HOPE Index Cities initiative, Operation HOPE, in partnership with Gallup intend to create a new youth entrepreneurial and business class in America, along with a new culture of progressive business mentoring by Corporate America.

PricewaterhouseCoopers LLP (PwC) maintains a strong focus on providing learning and work opportunities for youth in the United States. Through its host of early-identification programs and a robust internship program designed for undergraduate students, PwC seeks to provide students the learning, coaching, and training opportunities and professional relationships they need to develop professionally and personally, while also learning about unique opportunities in a career in professional services. For the summer of 2012, PwC is committed to hiring 1,500 youth across the country.

The SI Organization will hire more than 100 young people in 2012 for full-time entry-level and internship/co-op positions focused on engineering and integration services in the U.S. Intelligence Community, Department of Defense and other agencies.

Starbucks Coffee Company is supporting more than 25,000 youth this summer through a variety of programs. The company will work with local nonprofits and others to engage 20,000 young people in life skills and job readiness development. This commitment is in alignment with our Youth Action Grants programs, supporting young people to address critical issues in their communities. Starbucks supports nonprofit organizations to give young people the skills and resources to be catalysts for change through community service. One example of an organization Starbucks supports is Generation On in multiple cities across the US; this is a program of Hands On Network. Starbucks plans to work closely with its grant recipients to maximize the life skills training and service opportunities and to increase their outreach to underserved youth. The company will also provide hands-on and learn and earn experiences for 5,000 young people working at Starbucks.

State Street Corporation is committed to providing workforce development and education opportunities to approximately 1,000 youth each summer in cities including Boston, New York, Kansas City, and Sacramento among others. The company supports a continuum of meaningful job opportunities starting with funding subsidized wage placements in community-based organizations for first-time job experiences, as well as placements in professional positions at State Street for those who have developed basic employability skills and are ready for more responsibility.

Syracuse University will provide 200 jobs to college-aged students working in the Say Yes to Education Syracuse’s Summer Camp for academic enrichment and youth leadership. Syracuse University will also provide 50 positions to 16-21 year olds in a SU partnership with CNY Works on a Summer Youth Initiative.

The McGraw-Hill Companies is committed to growing its 12-week paid summer internship program which employs youth across all of their businesses to 260 summer internships for 2012. In 2011, McGraw-Hill employed over 250 Summer Interns and roughly 10% of last year’s interns were offered full-time positions after graduation.

UPS, the global leader in logistics, is continuing its commitment to summer jobs and will offer 1,500 employment opportunities to youth across the country in 2012. Most opportunities qualify for employment benefits and UPS’ educational assistance program which can pay up to $3,000 a year for educational benefits.

Viacom has committed to provide internship and mentorship programs to connect youth to employment opportunities. Through their Summer Associates Program, VIACOM will provide 10 recent college graduates young people a 10 week paid training program in the summer 2012 fostering professional and personal development and unlocking the doors to valuable real-world experience. Through their partnership with POSSE’s Career Program, Viacom will provide 30 college students high school students with a paid internship. In addition, mentoring initiatives such as Viacom’s national mentoring program Get Connected, created with the Get Schooled Foundation, will assist students through meaningful connections with adults with the ultimate goal of helping to keep them in school and realize their true potential.

WE ARE GOLF is a national not-for-profit organization formed to tell the story of the nearly 2 million hardworking men and women who make golf a great sport and whose livelihoods depend on it. Golf courses across the country are building on their 2011 commitment of 2,700 summer jobs and WE ARE GOLF is bringing far more golf courses to this initiative in 2012 to offer tens of thousands more jobs to young people.

Wells Fargo has made an ongoing and significant commitment to its communities, including opportunities for summertime work, networking and training for young people. In the summer of 2012, Wells Fargo will support 1,000 employment opportunities for youth.

Along with significant commitments from across the business sector, national organizations are answering the President’s challenge. United Way Worldwide will work with local chapters in approximately 30 cities and regions to host a series of Community Conversations, where local leaders will join with ordinary citizens to map out what they can do to pull together the support needed to create opportunity and pathways for young adults.